Privacy Policy

Introduction

Welcome to Faro Method ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using Faro Method, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Profile information (age, gender, fitness goals, preferences)
• Workout data (exercise logs, sets, reps, weights)
• Progress photos (if you choose to upload them)
• Body measurements and metrics
• Payment information (processed securely through Apple App Store or Google Play Store)

Health Data

With your explicit permission, we may collect health and fitness data from:

• Apple Health (HealthKit)
• Google Fit (Health Connect)
• Data includes: weight, body fat percentage, sleep patterns, heart rate, steps, distance, calories burned, and VO2 max

Important: We never access your health data without your explicit permission. You control which health metrics we can read through your device settings.

Automatically Collected Information

• Device information (device type, operating system, unique device identifiers)
• Usage data (app features used, time spent, interaction patterns)
• Log data (IP address, access times, error logs)
• Cookies and similar technologies for authentication and preferences

How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: Create and manage your account, deliver personalized workout plans and coaching
• AI Coach: Generate personalized recommendations and insights based on your data (Premium feature)
• Track Progress: Monitor your fitness journey, sync health data, and provide analytics
• Improve Services: Analyze usage patterns to enhance features and user experience
• Communication: Send notifications about workouts, achievements, and service updates
• Customer Support: Respond to inquiries, troubleshoot issues, and provide assistance
• Legal Compliance: Comply with applicable laws, regulations, and legal processes

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our services:

• OpenAI: Powers our AI Coach feature (Premium users only). Your workout data may be processed to generate personalized recommendations.
• Cloud Hosting: Secure storage of your account and workout data
• Analytics: Aggregate, anonymized usage data to improve our services
• Payment Processing: Subscription management through Apple App Store and Google Play Store

Legal Requirements

We may disclose your information if required by law or in response to:

• Legal process, court orders, or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our Terms of Service

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and password hashing
• Regular security audits and updates
• Access controls and monitoring
• Secure cloud infrastructure

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

Access and Control

You have the following rights regarding your data:

• Access: View and export your personal data from your account settings
• Update: Modify your profile information, preferences, and settings at any time
• Delete: Request deletion of your account and associated data
• Opt-out: Disable push notifications in your device settings
• Health Data: Revoke health data access permissions at any time through Apple Health or Google Fit settings

Data Retention

We retain your information for as long as:

• Your account is active
• Necessary to provide services
• Required for legal or business purposes

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

Children's Privacy

Faro Method is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to delete your personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at the email provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy in the app
• Updating the "Last updated" date at the top of this page
• Sending you a notification (for significant changes)

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Consent

By using Faro Method, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.