Support

We're here to help! Get answers to common questions or contact our support team.

Frequently Asked Questions

How do I create a training plan?

Navigate to the Plans tab and tap "Generate New Plan". Fill in your fitness level, goals, available equipment, and workout frequency. The app will generate a personalized training plan tailored to your needs.

How do I start a workout?

Go to the Workout tab, select "From Training Plan" to use your active plan, or "Custom Workout" to create your own. Choose the workout session and tap "Start Workout".

How do I log sets during a workout?

During an active workout, tap "Log Set" for each exercise. Enter the weight, reps, and optionally RPE (Rate of Perceived Exertion) and notes. Tap "Save" to record the set.

What is RPE?

RPE (Rate of Perceived Exertion) is a scale from 1-10 that measures how hard an exercise feels. 1 is very easy, 10 is maximum effort. This helps track intensity and adjust your training automatically.

How do I track my progress?

Visit the Progress tab to view detailed analytics including volume progression, strength gains, personal records, and workout statistics. You can also track body metrics and upload progress photos in the Body Metrics section.

Can I share my workouts with friends?

Yes! After completing a workout, you can share it to your social feed. Friends who follow you can see your activities, like them, and leave comments. You can control your privacy settings in the Profile → Preferences section.

How do I delete my account?

Go to Profile → Settings → Delete Account. This will permanently delete all your data including workouts, progress, and body metrics. This action cannot be undone.

How do I export my data?

Visit Profile → Settings → Export Data to download a copy of all your workout history, progress metrics, and other data in JSON format.

Is my data secure?

Yes. We use industry-standard encryption to protect your data. All connections are secured with HTTPS, and your personal information is stored in secure cloud infrastructure. See our Privacy Policy for more details.

Can I use the app offline?

Limited offline functionality is available. You can view your training plans and log workouts offline. Data will sync automatically when you reconnect to the internet.

Troubleshooting

App is crashing or freezing

Try these steps:

  1. Force close the app and reopen it
  2. Restart your device
  3. Make sure you have the latest version of the app
  4. Check if your device has enough storage space
  5. If the problem persists, contact support

Workouts not syncing

Ensure you have a stable internet connection. If syncing issues persist:

  1. Check your internet connection
  2. Pull down to refresh on the main screens
  3. Log out and log back in
  4. Contact support if the issue continues

Can't log in to my account

If you're having trouble logging in:

  1. Double-check your email and password
  2. Try resetting your password using "Forgot Password"
  3. Make sure you're using the correct email address
  4. Contact support if you still can't access your account

Feature Requests & Feedback

We love hearing from our users! If you have ideas for new features or suggestions to improve the app, please send them to us at support@faromethod.com. We review all feedback and use it to guide our product development.

Contact Support

Can't find what you're looking for? Our support team is here to help!

Email: support@faromethod.com

Response Time: We typically respond within 24-48 hours

When contacting support, please include:


Additional Resources


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